Privacy Policy

This Privacy Policy applies to all personal information collected by Pit Stop Recharge Pty Ltd (ACN 145 328 703) (Pit Stop Recharge) via the website located at www.pitstoprecharge.com

At Pit Stop Recharge your privacy is our priority. We are committed to protecting your privacy at all times. For that reason, please read the following details carefully and get in contact with us if you have any questions by going to our Contact Us page or emailing support@pitstoprecharge.com

We may collect personal information from you in the course of our website if you input any personal information into the website. When you become a Pit Stop Recharge member, we ask you to fill out a form that requests your name, address and e-mail address. If you choose not to give us your personal information we may not be able to provide you with the products or services you have requested.

The purpose for which we collect personal information is to process your order and/or provide a more personalised experience on our website. We may share information and data collected from you to our service providers and trusted partners to assist us in processing your order, operating the website and help us perform statistical analysis.

We may disclose your personal information to our agents, contractors or third party service providers who provide administrative or other services to us. For example, some of your personal information be passed on to our delivery couriers and mailing houses to enable accurate and timely delivery of your orders.We will only disclose personal information to an unrelated third party with your consent (beyond an unrelated third party outlined in this privacy policy). That is, your personal information is used solely for the above mentioned purposes unless you give prior consent for this information to be used for other purposes.

When you visit our website we automatically log your IP address, your browser type and your access times. We utilise this information to conduct website performance evaluations, to see where visitors are coming from and to keep track of click data (the pages our users visit on our website). This data helps us determine what content our members find most appealing so that we can improve your use of our website.

Cookies are pieces of information that your browser stores on your computer's hard drive which identify you when you enter. We may use session cookies to provide a seamless experience on the website and to combine with our log files so that we can understand our website traffic and analyse website usage information in aggregate form. You can reset your browser to refuse all cookies or to warn you before accepting cookies.

All Pit Stop Recharge employees take your personal information very seriously. Access to personal information of website members is limited to our employees. In addition, we have processes in place to ensure the security of your personal information.

Such processes include limitations on access to personal information within our organisation and the use of 128 bit encryption in areas of our website where personal information is collected or displayed to increase the security of any information transmitted between your computer and our website. All Pit Stop Recharge employees are required to be cognisant of and comply with our security policies.

We take all reasonable steps to ensure the security, integrity and privacy of personal information that is submitted to our websites. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure and you provide your personal information to us at your own risk. We are not responsible for events arising from any unauthorised access to your personal information.

After becoming a Pit Stop Recharge member you may correct/update your personal information by clicking on the 'My Account' link at the top of any page, entering your E-Mail Address and Password when prompted and clicking the View or change my account information link. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you should contact us via the 'Contact Us' page and request for your account to be deactivated.

National Privacy Principle 6 of the Australian Privacy Act allows you to get access to, and correct, the personal information we hold about you in certain circumstances. If you would like to obtain such access, please contact us by going to our Contact Us page or emailing support@pitstoprecharge.com

This website contains links to other websites that are owned and operated by third parties and which are not under our control. Please note that when you click on one of these links, you may be leaving the Pit Stop Recharge website and entering another website. We provide such links to other sites as a convenience to you and the existence of a link to other sites does not imply any approval or endorsement by us of the linked website.

These websites may independently collect or request information about you and we encourage you to read the privacy statements of these websites as their privacy policy may differ from ours. Please note that we are not responsible for the content, accuracy or opinions expressed in any other website but our own and/or the use of private information of such websites. If you decide to leave our Website and access these third-party websites, you do so at your own risk.

From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us

    1) If you contact us for a particular reason
    2) To receive your orders
    3) If we need to contact you for administrative purposes

We note that should you choose to receive our Newsletters, they may contain promotional materials from Pit Stop Recharge and/or our partners. In any promotional communication with you, we will advise you how to notify us if you do not wish to receive any further communications from us. You can opt-out from receiving marketing or promotional material by contacting us, whether by email, post or telephone, and asking to be removed from the mailing list.

Though we are committed to protecting your privacy, and do everything in our power to ensure that all information is secure, we are unable to guarantee complete security of all stored information.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law where such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

We may correct or supplement your address information with standardised postal representation in order to ensure that your orders are delivered.

If you have a complaint about the way in which your personal information is being handled by us, please contact us in the first instance. If we are unable to reach a satisfactory solution through negotiation, you can request an independent person to investigate the complaint such as the Privacy Commissioner. Changes to this Statement We may amend or update this policy from time to time, so please check this policy each time you visit this website.